Politique de remboursement

Returns

We accept returns within 30 days of delivery for most items in new, unused condition with original packaging.

To request a return, please contact us at info@inbike.cc with your order number, the item you want to return, and the reason for the return. Items sent back without return approval may not be accepted.

Return Conditions

Returned items must be unused, unwashed, undamaged, and in their original packaging. We do not accept items that have been worn, altered, washed, or damaged after delivery.

Non-returnable items, final sale items, and free gifts are not eligible for return unless required by applicable law.

Returns For Non-Quality Reasons

If the return is not caused by a product quality issue, defect, wrong item, or our fulfillment error, the customer is responsible for the return shipping cost. Original shipping fees are non-refundable.

Defective, Damaged Or Incorrect Items

If you receive a defective, damaged, or incorrect item, contact us at info@inbike.cc within 7 days of delivery. Please include your order number, a description of the issue, and clear photos so we can review the case.

Refunds

After we receive and inspect your return, we will notify you whether the refund is approved. If approved, the refund will be issued to your original payment method. Processing time may vary depending on your bank or payment provider.

Exchanges

We currently do not process direct exchanges. If you need a different size, color, or product, please return the original item according to this policy and place a new order.

Important Notes

Please check your return package carefully before shipping. INBIKE is not responsible for non-INBIKE items sent to us by mistake. We do not accept freight collect or cash-on-delivery return packages.